QUALITY MANAGER

Job Responsibilities

The Manager will oversee the Senior Executive /Executive in managing the department’s operation.

A little about you and what we seek to accomplish together:

• Collection and completion of clinical data and clinical indicators in the master data.
• Maintenance and timely completion of internal and external data reports.
• Review of Care Standards and Document Control. Planning and facilitating clinical guidelines, SOPs and Forms within CQMU and for the clinical cluster.
• Plan and facilitate MOH licensing and re-licensing as appropriate.
• Conduct regular checks and audits.
• Arrange and coordinate and conduct at least monthly ward walks through the patient care and patient care related areas to identify risks, receive feedback from the ground staff and reiterate good and safe practices to the staff.
• Plan and facilitate training and education in the areas of clinical quality and safety and risks management.
• Arrange and coordinate mask fitting for the organisation, flu vaccination exercise and support the immunisation program.
• Provide secretariat support to Outbreak Management taskforce and ensure close follow-ups of all outstanding matters related to outbreak Management taskforce.
• Conduct regular Infection Prevention and Control (IPC) workshops @ RCLA.
•  Identify areas for improvement through red flags in clinical indicators, audits and incident management.
• Oversee and manage the reporting and review of adverse events, medication errors, unplanned admissions, pressure injuries and serious reportable events and mortality including preparation and submission of reports.
• To develop clinical partnership with RHs & Research Institutes in research.

Job Requirements

• Degree in Medicine / Nursing / Allied Health/Healthcare Management from a recognised institution is preferred.
• At least 5 years’ experience in a related job scope in healthcare is preferred.
• Ability to conduct lectures, workshops and teaching sessions.
• Good leadership qualities.
• Knowledge in Microsoft Word, Excel and PowerPoint.
• Good people management skills.