Operations Executive

Job Responsibilities

We are seeking an Executive to maintain and implement appropriate corporate policies, procedures and controls for operational processes. The Executive will work with the Executive Director (ED) and Operations Manager (OM) to coordinate with other departments and external parties to service the needs of the nursing home residents and the organization.

• Assist in the maintenance for building systems, resolve issues with teams, track equipment efficiency and warranties, implement procedures, ensure safety compliance, and maintain documentation.
• Assume the role of Environmental Control Officer and/or Food Hygiene Officer.
• Coordinate operations related maintenance schedules and facility inspections across hospital premises.
• Manage external vendors for supplies and services, ensuring compliance with contracts and statutory requirements and industry standards.
• Liaise between internal departments and external contractors to ensure timely completion of operations related tasks.
• Maintain records and databases for ops related assets, maintenance history, and compliance documentation.
• Manage operational technology systems, troubleshoot issues with ITD teams and implement enhancements to improve operations and service delivery.
• Assisting with operations budget tracking and expense management.
• Support audits by preparing documentation, managing follow-up actions, and maintaining required documentation as per statutory requirements.
• Responding to operations related inquiries especially environmental, pest control and food services related inquiries and service requests from staff members.
• Provide secretariat support for meetings, supporting the preparation of reports and presentations on operations matters.
• Ensuring compliance with relevant regulations and hospital policies relating to operations.

Job Requirements

• Degree / Diploma in Building / Estates Management / Real Estates / Engineering / Hospitality or equivalent

• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

• Experience in healthcare setting would be an advantage

• Proficiency in Microsoft Office applications

• Excellent written and verbal communication skills

• Attention to detail and accuracy in documentation and record-keeping

• Ability to work independently as well as collaboratively within a team environment