Executive Assistant - Business Office (6-month Contract)

Location:  Novena
Job Category:  Ancillary Support
Posting Date:  3 Sept 2025

Job Responsibilities

You will be working closely with the Executive to perform day to day operations of Business Office. You will also attend promptly and efficiently to the daily queries/feedback in Business Office.

 

A little about you and what we seek to accomplish together:

 

Financial Counselling – Community Hospital:

  • To perform pre-admission phone counselling and Financial Counselling with patient/next of kin upon confirmation of patient admission.
  • To create and update all patient relevant information into system.
  • To ensure all documentation and admission deposit is submitted upon patient admission.
  • To issue receipts for patient payment.
  • To follow up and process on medical report upon request.

 

Billing team – Community Hospital/ chronic Sick Unit/ Centre Based Care

  • To liaise with external and internal to ensure a smooth admission of patients/clients.
  • To update daily patient movement into system.
  • To apply Idape/ Eldershield application and co-ordination to AIC.
  • To process monthly billing charges and generate invoices.
  • To process and submit monthly Medisave deduction.
  • Input, posting and closing in accounting system:
    • To update Medisave and/or Medishield payout, including PMI.
    • To prepare and process adhoc and provision for Medifund cases.
    • To offset outstanding bill from payment received.
    • To process and submit reversal request to Finance when required.
    • To follow up on outstanding debts and process refund cases.
  • To undertake any other duties as and when assigned.

 

Job Requirements

  • Preferably GCE O Level Holder, Nitec or Diploma.
  • At least 3 years customer service-related experience.
  • Strong interpersonal, communication skills.
  • Self-motivated and independent worker.
  • Basic Accounting knowledge.