Executive Assistant, Business Office

Job Responsibilities

You will be working closely with the Executive to perform day to day operations and attend promptly and efficiently to the daily queries/feedback in Business Office. 

Financial counselling - Community Hospital

• To perform pre-admission phone counselling and financial counselling with patient /next of kin upon confirmation of patient admission.
• To create and update all patient relevant information into system.
• To ensure all documentation and admission deposit is submitted upon patient admission.
• To issue receipts for patient payment.
• To follow up and process on medical report upon request.

Billing team - Community Hospital/Chronic Sick Unit/Centre Based Care

• To liaise with external and internal to ensure a smooth admission of patients/clients.
• To update daily patient movement into system.
• To apply Idape/Eldershield application and co-ordination to AIC.
• To process monthly billing charges and generate invoices.
• To process and submit monthly Medisave deduction.
• Input, posting and closing in accounting system;       
  • To update Medisave and/or Medishield payout, including PMI.
  • To preapre and process adhoc and provision for Medifund cases.
  • To offset outstanding bill from payment received.
  • To process andsubmit reversal request to Finance when required.
  • To follow up on outstanding debts and process refund cases.
• To undertake any other duties as and when assigned.

Job Requirements

·       Preferably GCE O Level Holder, Nitec or Diploma.

·       At least 3 years customer service-related experience.

·       Strong interpersonal, communication skills.

·       Self-motivated and independent worker.

·       Basic Accounting knowledge.