Executive, Ren Ci Learning Academy

Job Responsibilities

• Responsible for managing the day-to-day operations of the academy.
• Oversee administrative tasks, coordinate activities, and ensure smooth functioning of Academy.
• Coordinate logistics for training sessions, including scheduling, venue arrangements, and equipment setup.
• Maintain accurate records of client interactions, training sessions, participant feedback and course evaluations.
• Support admin assistant with billing, invoicing and receipt of payment from the clients.
• Respond to complaints and feedbacks from clients in a timely manner.
• Understand clients' training needs and develop customised learning solutions to meet their requirements.
• Conduct consultations and presentations to educate clients about the academy's offerings.
• Design and deliver engaging and interactive training sessions to clients, both in-person and online.
• Develop training materials to support effective learning, including presentations, handouts, and other resources.
• Evaluate training outcomes, make necessary adjustments to improve the effectiveness of future sessions and update Faculty Heads and ED.
• Assist in the design of marketing materials, conduct surveys and analyse data.

Job Requirements

• Bachelor's degree in marketing, education, or a related field.
• Advanced Certificate in Learning and Performance is an advantage
• Experience in marketing, preferably in the education or training industry.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Proficiency in using Canva or similar graphic design tools is an advantage.
• Must be client-oriented, self-directed, independent yet able to work as part of a multi-disciplinary team and have good interpersonal and communication skills.
• Excellent time management skills, well organised and outcome focused.
• Excellent presentation and communication skills, both written. and verbal.
• Ability to work independently and collaboratively.