Executive, Clinical Quality Management Unit

Job Responsibilities

The Executive will manage the following areas:

Clinical Quality and Patient Safety

• Coordinate and conduct initiatives and activities related to clinical quality and patient safety, including performing incident reviews, root cause analysis, reporting for serious reportable events, mortality and morbidity reviews, clinical safety audits and walkabouts.
• Ensure and maintain accurate database and collection of key clinical quality and patient safety indicator data for analysis and reporting.
• Develop and update clinical guidelines, policies, and work instructions to ensure relevance and compliance with latest best practices and healthcare service regulations.
• Facilitate, organise, and manage audits, licensing inspections (e.g. by MOH) and ensure regulatory compliance.

Quality Improvement

• Coordinate and conduct initiatives for continuous clinical and process improvement.
• Plan and participate in quality improvement projects to improve outcomes and deliver value.

Infection Prevention and Control (IPC)

• Coordinate and conduct initiatives and activities related to infection prevention and control including hand hygiene training, mask fitting, infectious disease surveillance, review of personal protective equipment (PPE) and infection control audits.
• Support the conduct of vaccination exercises for patients and residents including ensuring accurate database and collection of immunisation rates for the organisation.
• Develop and update IPC guidelines, policies, and work instructions to ensure relevance and compliance with latest best practices and healthcare service regulations.
• Support the Infection Prevention and Control Committee (IPCC) and Outbreak Management Taskforce (OMT) in the management of infectious disease clusters and outbreaks.

Training and Education

• Develop and participate in the conduct of training related to clinical quality, patient safety, quality improvement and infection control for both internal and external participants (together with Ren Ci Learning Academy).

Job Requirements

• Bachelor’s Degree preferably in a healthcare related discipline.
• Certification in Gerontology and other relevant qualifications in healthcare would be an advantage.
• Experience and skills in quality management and audits.
• Experience practicing in a healthcare setting is preferred.
• Good communication skills and able to write clearly and succinctly in English.
• Competent in Microsoft Office applications, simple data and statistical analysis.
• Good interpersonal skills, a team player and detail oriented.
• Able to work independently with strong analytical, problem solving and organisational skills.