Executive, Clinical Operations (Admissions & Bed Management Unit)

Location:  Novena
Job Category:  Ancillary Support
Posting Date:  10 Mar 2025

Job Responsibilities

    • Develop and maintain effective relationships with existing and prospective referring institutions to ensure ongoing referrals to the organisation.

    • Retrieve and process referrals to assess for eligibility by reviewing medical and nursing needs.

    • Ensure referrals are processed for acceptance consideration within 1 working day.

    • Liaise with Medical Social Workers and Nurses when processing referrals from Nursing Homes (NH) and Chronic Sick Unit (CSU) and referring institutions.

    • Assign beds, communicate admission information (ward, bed and time of transfer) to the referring institution, and follow through to ensure actualisation of admission.

    • Liaise with Nursing Home administrative teams, Business Office and Nursing team to facilitate the admission process.

    • Closely monitor impending discharges to ensure efficient forward planning of admissions.

    • Ensure relevant data is collected accurately daily to support the regular evaluation of performance indicators.

    • Timely preparation and submission of reports to MOH and regulatory authorities.

Job Requirements

    • Degree or Diploma in Healthcare or Social Service courses preferred
    • At least 3 years of working experience within the healthcare or social care sectors.
    • Excellent interpersonal and communication skills.
    • Able to work effectively as an individual, and as part of a team.
    • Excellent time management skills, highly organised and meticulous.
    • Proficient in MS Office including Word, Excel and Powerpoint.