Centre Lead (Day Care Centre @Community Hospital)

Job Responsibilities

• Responsible for the general quality of care provided to the clients at Senior Care Centre (SCC).
• Monitor all work procedures and ensure that they are executed in compliance with organization policies, standard operating procedures, and government regulations.
• Act as the direct supervisor to the Community Care Associates (CCA) and ops/administrative staff in SCC (if any) and take action to ensure their well-being and personal/ professional development.
• Support the Ambulatory Services Manager/ Executive Director in the day to day administrative and operational duties.
• Support the organisation in projects and initiatives.
• Perform daily work duties according to department or organisation standard operating procedures (SOP).

Job Requirements

• Diploma or degree in healthcare related industry or other relevant field of study.
• Working in a geriatric set up, long term care or nursing home set up will be an advantage but not necessary.
• At least 2 years supervisory experience.
• Experience in operations or managing a business unit is preferred.
• Experience as leader in process improvement projects and/or innovation and technology projects would be an advantage.
• Basic proficiency in Microsoft Word, Excel and Power point, and other computer skills.
• Able to multi task and work in a stressful environment.
• Good interpersonal and communication skills
• Caring, compassionate and able to communicate and show empathy towards clients.