Administrative Assistant

Job Responsibilities

You will provide administrative support for the operation of Ren Ci Integrated Home and Day Care (IHDC) and Senior Care Centre (SCC). You will have to liaise with clients and clients’ next of kin on matters pertaining to Ren Ci IHDC and SCC.

• To receive referrals from referral source(s) and prepare them for screening by the Rehab Lead/ Centre Lead/ Nurse
• To schedule appointments for initial assessment, financial counselling and regular therapy sessions
• To perform counselling explaining to clients and/ or their next of kin regarding the contract of service
• To conduct means testing for patients
• To prepare and maintain order of case notes
• To process admission and discharge of clients
• To enter client’s attendance into the EMR on a daily basis
• To liaise with transport personnel for transport arrangement for clients
• To liaise with the Business Office or Finance personnel for billing matters
• To update the Agency for Integrated Care website; EMR and Transport Call Centre system
• To perform reception duties
• Carry out other tasks/ projects assigned by the Centre Lead
• To liaise with external services, statutory bodies and other VWOs as appropriate.

Job Requirements

• Certificate in Healthcare Support (Administration) or equivalent.
• Working in a geriatric set up, long term care or nursing home set up will be an advantage but not necessary.
• Service-oriented with client fronting experience
• Meticulous in administrative duties
• Proficient in Microsoft Word, Excel and Power point, and other computer skills.